A good number of SME leaders in the forest industry make decisions without objective, accurate information.
To improve the performance of their businesses, it’s essential that they measure the factors affecting the main stakes.
It’s important to do a real time follow up of the key indicators of operations management, such as: the overall rate of return (availability, efficiency, quality), the equipment’s utilization rate, workers’ productivity and the unit cost of production. With this information, work methods can be quickly and efficiently adjusted.
Current technology makes it possible to acquire a substantial amount of information, at low cost, for both forestry entrepreneurs and those performing harvesting, transportation and road work. The use of GPS data, digital forms, forest inventory results and geomatics data provides appropriate accuracy for analyzing a wide range of key indicators.
While using Excel to present scorecards is obviously the most affordable method, the program has its limitations in terms of data presentation options and security. Furthermore, users must be fairly proficient to develop complex scorecards. When the databases grow and information comes from numerous sources, the use of a spreadsheet presents further risks of error and requires manipulation time.
An increasingly interesting option to consider is the use of cloud Web platforms. Data can easily be stored and secured online and the rights can be controlled from users’ accounts at different access levels. The results are available in real time on a webpage and can be consulted from any device, e.g. a computer, phone, tablet computer or even a television. Furthermore, this formula is much more flexible from a visual presentation point of view and is much less restrictive than traditional spreadsheets.
However, while this solution offers a world of benefits, it incurs monthly implementation and maintenance costs. It must therefore be determined whether it’s preferable to acquire internal resources or call upon an external service provider. The quality of the platform and the maintenance cost will be the two deciding factors.
Integrating performance management tools takes time and effort, which represents an obstacle for most forestry entrepreneurs. They have to plan for communication issues with external systems and difficulties these might have with certain existing sources of data. Then this data would have to be measured, and the results monitored, and entrepreneurs would have to react accordingly. The Université Laval’s research project on forestry transportation and harvesting entrepreneurs, PRÉfoRT, demonstrated that without coaching, most entrepreneurs neglected their performance management system due to a lack of time and internal resources.
In conclusion, monitoring performance through scorecards would be beneficial for businesses. This would enable companies to not only to keep an eye on the different factors affecting profitability or attaining goals, but also to be able to observe trends in how these indicators are changing and respond faster, as applicable. Moreover, it would also be possible to measure the impact of certain organizational changes and report financial and operational anomalies.
Antoine Larochelle Benoit, F.Eng. with LBprofor
LBprofor offers professional forestry services and supports businesses in complying with requirements and improving performance. LBprofor uses scorecards to monitor the performance of its operations and also encourages its clients to integrate these tools while making sure to carefully select indicators based on defined objectives.
To contact LBprofor, call us at 819-791-4449 or send an email to [email protected]
29 Mar 2017 | Written by :