16 May 2011

Montréal, May 16, 2011 – The Association des établissements de santé et de services sociaux du Québec convention has come to a close and Raymond Chabot Grant Thornton’s Consulting Group would like to congratulate all of the stakeholders from the various establishments on this quality event.

We are proud to have been associated with the 2011 edition of the convention. One of its key themes was the challenges related to the aging population and the participating establishments’ initiative in presenting innovative and bold projects to deal with these challenges should be acknowledged.

It is clear that these initiatives build on the willingness to bring about profound changes and are aligned with our philosophy of action, where the terms “dare, dream, act and find ways” were put into practice and made it possible to carry out organizational projects for our clients. We would like to extend our heartfelt congratulations to the executives and professionals involved in the network, who demonstrated such drive and creativity.

Raymond Chabot Grant Thornton is well aware that radical changes are needed in Quebec’s health and social services network in order to meet the needs of both those who work in it and those who benefit from its services. ‘‘If it were that simple, it would’ve been done already. We’re ready to help bring about this change. What’s more, our team has made major R&D investments in order to make a series of innovative approaches available that can help managers and teams play an active role in their organizations’ smooth transformation. These approaches are based on client experience management, which helps to ensure that safe and quality healthcare services are delivered at each point of contact”, concluded Marie-Hélène Desrosiers, Partner with Raymond Chabot Grant Thornton’s Consulting Group.

About Raymond Chabot Grant Thornton

Founded in 1948, Raymond Chabot Grant Thornton has become one of the international leaders in assurance, taxation, consulting, and recovery and reorganization services. The Firm owes it success to more than 2,000 employees across Canada, including more than 225 partners in over 90 offices in Quebec, eastern Ontario and New Brunswick. For more than 30 years, Raymond Chabot Grant Thornton has been a member of Grant Thornton International Ltd, offering its clientele access to the expertise of member and corresponding firms in over 100 countries.

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Francis Letendre
Public Relations Consultant
Raymond Chabot Grant Thornton
Tel.: 514-390-4201
Cell.: 514-554-1685
[email protected]

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02 May 2011

… Accounting News

On December 15, 2009, the Accounting Standards Board (AcSB) of the Canadian Institute of Chartered Accountants (CICA) published Accounting Standards for Private Enterprises. As of fiscal years beginning on or after January 1, 2011, private enterprises that apply Canadian generally accepted accounting principles (GAAP) currently in effect will have to choose between this new set of accounting standards and those applicable to publicly accountable enterprises, i.e. International Financial Reporting Standards (IFRS). Accounting standards for private enterprises may, however, be early applied.

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19 Apr 2011

Special – March 2011

So far, 2011 has been a very busy year, with lots of changes, news, and information, and there will likely only be more to come in the months to come. With that in mind we look forward to continuing to bring you our Flash bulletins with news from the standard-setters to help keep you up-to- date with all the current available information. Though we are not changing the type of information we provide, we are slightly changing the topics that will be covered.

Going forward, Flash bulletins will provide a brief summary of recent news and publications from standard-setters on the topics of Accounting Standards for Private Enterprises (ASPE), Not-for-profit Organizations (NFPO) and Pension plans. International Financial Reporting Standards (IFRS) will not be covered by the Flash bulletins, but we will continue to issue IFRS Newsletters, dedicated exclusively to new IFRS developments, and Adviser Alerts on topics that may be of interest.

This publication is intended to keep readers informed of recent developments in accounting, but is not intended to be all inclusive. Readers should refer to the original publications in question before making any decisions on the basis of the developments summarized in Flash.

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18 Apr 2011

MONTREAL, April 18 – Raymond Chabot Grant Thornton’s Customer Experience Management Practice is pleased to invite media representatives to a unique event welcoming, for the first time ever in Montréal, Colin Shaw, the world’s leading authority in the customer experience management field. According to Forrester Research, 86% of corporate managers consider customer experience a strategic priority. However, 70% of them believe they fail to implement it as such. Taking place on Thursday, May 19, 2011, at 7:30 a.m., the event will explore winning strategies, assess organizations’ positioning based on these strategies, and identify concrete actions to be implemented for offering exceptional customer experience.

Please note that as of 4:20 p.m., members of the media may be granted an exclusive interview with Colin Shaw and Benoit Perreault, Partner in Charge at RCGT.

Date: Thursday, May 19, 2011
Time: Between 7:30 a.m. and 4 p.m.
Place: Ex-Centris, 3536 Saint-Laurent Blvd.

To confirm your presence, for more information or to request an interview, please contact:

Marie-Eve Carignan
Raymond Chabot Grant Thornton
Telephone: 514-878-2691, Ext.: 2388
Email: [email protected]

About Colin Shaw: Founder and CEO of Beyond Philosophy, customer experience experts, author of four best-selling books and renowned conference speaker with more than 20 years’ experience with blue-chip organizations, Colin Shaw will share his expertise, for the first time ever in Montréal, on May 19, 2011. The Beyond Philosophy team has advised many business leaders in customer experience, including Microsoft, American Express, FedEx, TNT, Aviva, Dell, IBM and InterContinental Hotels.

About Benoit Perreault: Benoit Perreault, B.A. Comm., MBA, PMP, is the Partner in charge of Raymond Chabot Grant Thornton’s Customer Experience Practice. With a Bachelor of Interactive Communications, an MBA and two certificates (project management and change management) from McGill University, Benoit graduated from the DISNEY institute in “Quality Service.” For the past 15 years, he has been helping businesses redefine their customer experience in their organizational transformation projects as a differentiation tool.

About Raymond Chabot Grant Thornton: Founded in 1948, Raymond Chabot Grant Thornton is a leader in the fields of assurance, taxation, consulting, business recovery and reorganization services. The Firm owes its success to a team of over 2,000 people, including over 225 partners in more than 90 offices in Quebec, eastern Ontario and New Brunswick. The scope of its network has made the Firm the leader in its sector of activities. Additionally, for more than thirty years now, our Firm has also been a member of Grant Thornton International Ltd, providing its clientele with access to the expertise of member and correspondent firms in over 100 countries.

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For further information:

Marie-Eve Carignan
Senior Consultant – Communications
Raymond Chabot Grant Thornton
Telephone: 514-878-2691, Ext. 2388
Email: [email protected]