17 Apr 2019

Quebec SMEs Study Reveals Recruiting and Retaining Talent, Digital Shift and Competitiveness at Heart of Concerns

MONTRÉAL, April 17, 2019 – Raymond Chabot Grant Thornton takes the concerns of local businesses to heart and decided to survey 300 SME business leaders to better understand the issues and challenges they face. The study highlights the following: international markets remain under-exploited, recruiting and retaining talent are a concern and the digital shift is essential for sustainability.

Conquering international markets: a huge potential to be exploited

The study reveals that only 10% of businesses carried out international development in the last two years and one in ten SMEs plans on doing so in the next five years. Raymond Chabot Grant Thornton President and CEO, Emilio B. Imbriglio said: “In a globalization era, the international market presents a huge opportunity. It’s astonishing to note that Quebec SMEs focus mainly on local growth, when in fact they now have global access. Local businesses need to take advantage of international agreements put in place by our governments, such as the Comprehensive Economic and Trade Agreement between Canada and the European Union, the newly signed Comprehensive and Progressive Agreement for Trans-Pacific Partnership, or the new version of NAFTA. They could be better supported, particularly given the fact that 81% of businesses surveyed that have set up operations abroad consider their transaction to have been successful.” This being said, companies are still pursuing growth opportunities: 62% have completed development activities in the past two years; 37% diversified their products and services, 31% created strategic partnerships and 27% entered a new market.

Digital shift: challenges and opportunities

Although the digital shift seems to be a major challenge for Quebec SMEs, only 43% invested in it last year. “You have to invest continuously to remain competitive in a business environment where digital and other technologies are omnipresent,” added Imbriglio.

More broadly, the survey reveals that 41% of leaders do not have the financial means to develop innovation and 51% are not aware of all the financial resources available. Imbriglio stated: “Companies must be given the means to achieve their ambitions in order to invest in innovation. As our firm has been proposing for many years, an innovation tax credit is essential to help them increase their technology investments and enable them to pursue growth opportunities.”

Labour shortage – a key priority

Although businesses are investing in training and development (83%), the greatest challenge is recruiting staff (48%), followed by retention (23%). According to Marc Audet, President of AURAY Sourcing, a Raymond Chabot Grant Thornton subsidiary: “In the context of the current labour shortage, local businesses will have to find creative solutions to fill this gap. One possible approach is to recruit specialized talent from outside the country, since temporary immigration makes it possible to fill key positions quickly across the province. Perhaps some of the funds generated by the Immigrant Investor Program, that are not subsidized by the government, could be allocated to cover part of the international recruiting costs. These small amendments would help support the growth of Quebec businesses.”

For more information, click here or download this document to view the survey highlights and other issues raised by Quebec SMEs (available in French only).

About Raymond Chabot Grant Thornton

Raymond Chabot Grant Thornton is a professional services firm dedicated to the success of organizations and their leaders since 1948. The firm‘s advisors are committed to helping clients thrive by obtaining a deep understanding of what is important to them, their business and their industry. This knowledge, combined with a team of motivated and talented professionals help accelerate growth. A Quebec and Canadian leader in the areas of assurance, tax, advisory services and business recovery and reorganization, Raymond Chabot Grant Thornton boasts more than 2,600 professionals, including approximately 200 partners, working in over 100 offices across the province of Quebec and in the Ottawa and Edmundston regions.

Together with Grant Thornton LLP, another Canadian firm, and the Grant Thornton global organization, our global footprint spans across more than 135 countries with over 53,000 people who provide real insight, a fresh perspective and agility to keep clients moving ahead.



Francis Letendre
Head, Public Affairs
Raymond Chabot Grant Thornton
Tel. : 514 390-4201

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11 Apr 2019

Nancy Jalbert, Partner, Management Consulting and 4.0 Leader at Raymond Chabot Grant Thornton, joined a group of experts who travelled to Germany for the Hannover Messe to find out about the latest manufacturing sector technology.

Manufacturing businesses around the world are becoming aware of the growing impact of technology shifts on manufacturing processes, the client experience and human resource management. Known as the 4th industrial revolution, this global transformation movement is driving businesses to innovate in order to stay competitive and meet growing requirements in today’s market.

It is in this context that Pierre Fitzgibbon, Economy and Innovation Minister, led a mission to Germany with some 130 participants from ten Quebec regions to enable them to deepen their knowledge on the latest trends in the 4.0 universe.

In association with the Chambre de commerce et d’industrie Nouvelle-Beauce for the de Chaudière-Appalaches region, the mission provided an opportunity for a delegation of Quebec specialists and entrepreneurs to attend Hannover Messe in Germany, the largest industrial technology trade show in the world. This show has over 5,000 highly specialized exhibitors in such fields as robotics, artificial intelligence, virtual reality, predictive maintenance and interconnected solutions. Hannover Messe is the ideal location to get a preview of the latest industrial innovations.

Digital transformation is key to economic growth

Nancy Jalbert said, “Hannover Messe is a very impressive trade show and the quality of the exhibitors is beyond expectations. It’s a gold mine of information. Exhibitors offer visitors a new way of seeing and understanding technology advances. They are pushing the limits of what’s possible and have tangible examples of just how far manufacturing businesses can go these days to optimize their products and services.”

She noted that organizations must get onboard more quickly. It seems that 85% of European businesses have adopted the digital shift in their organizations, compared with only 25% in Quebec. According to Cefrio, barely half of manufacturing organizations know what industry 4.0 is. Managers must take action quickly if they want to ensure their organization’s growth and sustainability.

Nancy Jalbert added, “At Raymond Chabot Grant Thornton, we are already supporting local businesses in their digital shift by conducting 4.0 audits and we have presented a tour with conferences on 4.0 to make Quebec businesses aware of the digital shift, demystify the topic and support them. We know that businesses want to move forward, but it’s not enough. Still, I’m optimistic when I see the diversity of the strategic players in the delegation and the extent of Quebec’s commitment to the digital shift.”

Some managers underestimate the impact of the digital shift in manufacturing, while others are overwhelmed by the scope of the movement and the organizational changes needed.

The support of specialized business consultants can help managers take the first steps towards the change. A personalized, tangible process can determine the organization’s specific needs based on its technological progress and help overcome the major digital shift.

Hanovre délégation Chaudière-Appalaches

Chaudière-Appalaches Delegation. Photo credit: Agence Webdiffusion

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11 Apr 2019

Once again this year, Raymond Chabot Grant Thornton is a partner of the Grands prix de la relève d’affaires of the Regroupement des jeunes chambres de commerce du Québec.

This event celebrates the achievements of its members, young influential, visionary and dynamic entrepreneurs across the province.

Submit your candidacy before May 3, 2019 in one of the 12 categories, particularly for Buyer of the year (Business transfers) sponsored by our firm.

Candidates are evaluated based on their achievements, the relevance of their vision, benefits for their industry, their involvement in the socio-economic development of Quebec, leadership, innovation and contribution to their industry.

Our firm is proud to be collaborating to the success of young, local leaders who, through their professionalism and determination, contribute to the growth of Quebec and success of its organizations.

The Gala will take place on June 14, 2019. See you there!

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03 Apr 2019

Once again, Raymond Chabot Grant Thornton ranks first among the most admired management and accounting firms in Quebec.

The results were revealed in the annual Léger opinion poll on corporate reputations published in Les Affaires, edition of March 23, 2019.

The poll covered 319 Quebec and foreign companies and the firm ranked 88th overall and leads all accounting firms. Additionally, we’ve improved our showing considerably, moving up from 109th last year. In terms of employer brand, Raymond Chabot Grant Thornton ranks 92nd and, once again, leads accounting firms.

Thank you from the bottom of our heart!

Thank you to everyone who has been placing their trust in Raymond Chabot Grant Thornton for over 70 years! Our firm’s rich history as well as its expertise and credibility are at the heart of its outstanding reputation. The ranking reflects the commitment and passion that drive all of the firm’s professionals and partners to serve clients well and guide them in unlocking their full growth potential.

About the opinion poll

Léger has been conducting the annual corporate reputation opinion poll since 1994. The survey covers over 300 businesses in Quebec and Canada, with 15,000 respondents in Quebec and 30,000 in Canada, in 31 activity sectors, making it the most important public opinion poll on reputation in the country.

To view the survey results, read the Les Affaires article (full article and rankings reserved for Les Affaires subscribers).