Jean-François Boudreault
Partner | Management consulting

At a time when the Quebec manufacturing sector is going through a challenging period, with the closing or offshoring of major businesses, such as Mabe and Electrolux in the Montréal region or Papiers White Birch in Québec City, managers must be particularly in tune with the productivity of their organization and employees.

Productivity doesn’t mean working more, but, rather, working more efficiently. Organizing work tasks, purchasing cutting-edge equipment or improving the logistical chain are all important aspects to consider. However, it’s important to remember that your employees are your organization’s most important asset, and one that can contribute the most to its development.

Employees, A Key to Success

It’s generally believed that employees who feel satisfied with their professional environment work better, serve clients better, work better with their business partners and thus, have a more positive impact on an organization’s productivity. While all of this may be true, there’s more; employees would also like to:

  • Have a relationship of trust with management;
  • Contribute to the organization’s culture and values;
  • Maintain a good work-life balance;
  • Have a working environment with good team spirit and pleasant inter-professional relationships;
  • Get involved in causes that they hold dear and receive support from their employer.

Eliciting Commitment Towards the Organization

Numerous surveys reveal that employees who are strongly committed towards an organization contribute to its growth up to two and half times more than do other employees. In a cross-Canada study published recently by Aon Hewitt, a company that specializes in HR solutions, it was observed that organizations that neglect employee mobilization risk losing their trained and experienced employees as well as the financial investment that goes along with training, recruiting and hiring new employees.

The highest performance is found in organizations that promote an organizational culture based on motivation and surpassing oneself, and that use this to attract qualified resources and retain motivated employees.

Ten Tips, One Goal

Here are ten tips that employers should keep in mind when managing daily activities in order to increase their employees’ level of commitment towards the organization:

  1. Provide a clear vision of the organization’s goals, expectations and objectives;
  2. Provide a detailed description of employee tasks;
  3. Ensure that employees understand their tasks and how they can contribute to the organization’s objectives;
  4. Provide clear feedback on the organization’s results;
  5. Recognize the efforts of committed and efficient employees;
  6. Offer competitive compensation;
  7. Provide career advancement opportunities;
  8. Offer professional development;
  9. Involve employees in decision-making;
  10. Make financial participation in the organization available.

 

Having a clear vision and an employee performance management structure based on the above are instrumental in creating an environment that is conducive to development and increasing employee commitment. Remember that employees are at the center of an organization’s success… and its challenges.

However, over and above the various initiatives that can be implemented to promote employee commitment, strong leadership is likely one of the best ways to motivate and mobilize employees.

20 Mar 2012  |  Written by :

Mr. Boudreault is a partner at RCGT. He is your expert in human resources for the Québec office....

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