Cookie Policy
This policy supplements the Privacy Policy with respect to cookies. We use cookies on our website to provide you with tailored information and enhance your online experience.
What are cookies?
Cookies are small text files saved on your computer or mobile device when you visit web pages such as those on our website. They perform a variety of functions and have different roles.
Cookies provide us with useful information about the browser you are using and the pages you have visited. You can decline or control cookies (see “Managing cookies” below).
We are committed to protecting your privacy. To learn more about how we collect, use or communicate your personal information, or to contact us, please see our Privacy Policy.
We use the following cookies:
Strictly necessary cookies (required)
These functional cookies are strictly necessary for browsing our website and cannot be disabled. Specifically, they are used to ensure our compliance with certain standards and regulations, store your settings while you browse our site, and display our site content in the right format and language for you. They allow us to:
- store your consent preferences;
- optimize your user experience.
These cookies do not collect information about you that could identify you or be used for marketing purposes.
See the content of strictly necessary cookies.
| Cookie name | Use | Provider |
|---|---|---|
| omScrollHauteur | Saves the user’s screen size in order to adjust the size of images on the website.. | a.omappapi.com |
| JETON XSRF | Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. | baladoquebec.ca |
| Consentement aux fichiers témoins | Stores the user’s cookie consent state for the current domain | www.rcgt.com |
| IDPHSESSID | Preserves user session state across page requests. | www.rcgt.com |
| CONSENTEMENT | Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. | youtube.com |
| wp-wpml_current_langue | Designates the country code that is calculated based on the user’s IP address. Used to determine what language should be used for the visitor. | www.rcgt.com |
| yt.innertube :: requêtes | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. | youtube.com |
| LAST_RESULT_ENTRY_KEY | Used to track user’s interaction with embedded content. | youtube.com |
| LogsDatabaseV2 : V#||LogsRequestsStore | Necessary for the implementation and functionality of YouTube video-content on the website. | youtube.com |
| ID suivant | Used to track user’s interaction with embedded content. | youtube.com |
| id_distant | Necessary for the implementation and functionality of YouTube video-content on the website. | youtube.com |
| demandes | Used to track user’s interaction with embedded content. | youtube.com |
| ServiceWorkerLogsDatabase#SWHealthLog | Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. | youtube.com |
| TESTCOOKIESACTIVÉ | Used to track user’s interaction with embedded content. | youtube.com |
| VISITOR_INFO1_LIVE | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | youtube.com |
| VISITOR_PRIVACY_METADATA | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | youtube.com |
| SJC | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | youtube.com |
| yt.innertube :: nextId | Used to track user’s interaction with embedded content. | youtube.com |
| ytidb :: LAST_RESULT_ENTRY_KEY | Used to track user’s interaction with embedded content. | youtube.com |
| YtIdbMeta#bases de données | Stores the user’s video player preferences using embedded YouTube video | youtube.com |
| yt-remote-cast-disponible | Stores the user’s video player preferences using embedded YouTube video | youtube.com |
| yt-remote-cast-installé | Stores the user’s video player preferences using embedded YouTube video | youtube.com |
| yt-appareils-connectés-à distance | Stores the user’s video player preferences using embedded YouTube video | youtube.com |
| yt-identifiant-d’appareil-distantStores the user’s video player preferences using embedded YouTube video | Stores the user’s video player preferences using embedded YouTube video | youtube.com |
| yt-remote-fast-check-period | Stores the user’s video player preferences using embedded YouTube video | youtube.com |
| yt-remote-session-app | Stores the user’s video player preferences using embedded YouTube video | youtube.com |
| yt-nom-de-session-distante | Stores the user’s video player preferences using embedded YouTube video | youtube.com |
Analytics cookies
These cookies allow us to know how our website is used, including the number of visitors to the site, the number of unique visitors and the pages visited. They also enable statistical analytics of our website’s performance, mainly by logging browsing and identification data as well as visitor actions. As well, they allow us to continually improve our content and technology mainly by tracking interactions in our website’s various sections and identifying potential technical problems.
They allow us to:
- improve the relevance and usability of our services to better meet your needs;
- determine the number of times you have visited our website;
- collect and analyze statistical and behavioral data about how you use our website, for optimization purposes.
See the content of analytics cookies.
| Cookie name | Use | Provider |
|---|---|---|
| omSessionPages vues | This cookie is used to identify the frequency of visits and how long the visitor is on the website. The cookie is also used to determine how many and which subpages the visitor visits on a website – this information can be used by the website to optimize the domain and its subpages. | a.omappapi.com |
| omSessionStart | Sets a timestamp for when the visitor entered the website. This is used for analytical purposes on the website. | a.omappapi.com |
| omVisites | This cookie is used to identify the frequency of visits and how long the visitor is on the website. The cookie is also used to determine how many and which subpages the visitor visits on a website – this information can be used by the website to optimize the domain and its subpages. | a.omappapi.com |
| omVisitesPremier | This cookie is used to count how many times a website has been visited by different visitors – this is done by assigning the visitor an ID, so the visitor does not get registered twice. | a.omappapi.com |
| c.gif | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | c.clarity.ms |
| appeltrk-_ga | This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website’s support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website. | cdn.callrail.com |
| appeltrk-calltrk_landing | This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website’s support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website. | cdn.callrail.com |
| calltrk-calltrk_referrer | This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website’s support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website. | cdn.callrail.com |
| calltrk-calltrk_session_id | This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website’s support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website. | cdn.callrail.com |
| calltrk_nearest_tld | This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website’s support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website. | com |
| collecter | Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels. | google-analytics.com |
| _cliquez | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | rcgt.com |
| _clsk | Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. | rcgt.com |
| _dc_gtm_UA-# | Used by Google Tag Manager to control the loading of a Google Analytics script tag. | rcgt.com |
| _Géorgie | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | rcgt.com |
| _Géorgie_# | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | rcgt.com |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | rcgt.com |
| appeltrk_landing | This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website’s support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website. | rcgt.com |
| calltrk_nearest_tld | This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website’s support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website. | rcgt.com |
| appeltrk_referrer | This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website’s support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website. | rcgt.com |
| calltrk_session_id | This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website’s support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website. | rcgt.com |
| personnalisation_id | This cookie is set by Twitter – The cookie allows the visitor to share content from the website onto their Twitter profile. | twitter.com |
| _cltk | Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. | www.clarity.ms |
| CLID | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | www.clarity.ms |
| td | Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. | www.googletagmanager.com |
| _omappvp | This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website. | www.rcgt.com |
| _omappvs | This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website. | www.rcgt.com |
| calltrk-calltrk_nearest_tld | This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website’s support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website. | rcgt.com |
Advertising cookies and experience enhancement
These cookies may be used by us, our affiliated entities, and our business partners to build your profile and learn more about your interests and preferences. This allows us to provide you with relevant and tailored advertising and offers while also measuring their performance.
With your consent, third-parties deposit cookies to identify your areas of interest. These cookies allow us to tailor our advertising messages to your areas of interest, based on the last sections you consulted on our website.
These cookies mainly allow us to:
- help you benefit from tips and offers tailored to your user origin (e.g., when you are coming from a partner site);
- tailor our advertising spaces to your device’s display features (language, display resolution, operating system, etc.);
- tailor our advertising space content displayed on your device to your device’s browsing history on our website;
- tailor our advertising space content displayed on your device to your location data.
See the content of advertising cookies and experience enhancement.
| Cookie name | Use | Provider |
|---|---|---|
| baladoquebec_session | Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. | baladoquebec.ca |
| M | Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services. | bing.com |
| IDMU | Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites. | bing.com |
| SRM_B | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. | bing.com |
| ANONCHK | Registers a unique ID that identifies the user’s device during return visits across websites that use the same ad network. The ID is used to allow targeted ads. | c.clarity.ms |
| M | Used to track visitors across multiple websites, in order to present relevant advertisements based on the visitor’s preferences. | c.clarity.ms |
| SM | Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. | c.clarity.ms |
| calltrk-#-assigns-#GUID# | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. | cdn.callrail.com |
| IDMU | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | clarté.ms |
| annonces/ga-audiences | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | google.com |
| _fbp | Registers a unique ID that identifies the user’s device upon return visits. Used for auto-populating forms and to validate if a certain contact is registered to an email group. | rcgt.com |
| _gcl_au | The cookie is used by Twitter.com in order to determine the number of visitors accessing the website through Twitter advertisement content. | rcgt.com |
| ÉLOQUA | Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. | rcgt.com |
| je/adsct | The cookie is used by Twitter.com in order to determine the number of visitors accessing the website through Twitter advertisement content. | t.co |
| muc_ads | Used to track user’s interaction with embedded content. | t.co |
| je/adsct | The cookie is used by Twitter.com in order to determine the number of visitors accessing the website through Twitter advertisement content. | twitter.com |
How long we store your cookies
The length of time cookies remain on your device will vary depending on whether the cookies are “persistent” or “temporary.” Persistent cookies will be stored by a web browser and will remain valid until its set expiry date, unless you delete them before the expiry date. We will store them for up to 365 days. Temporary cookies, on the other hand, will expire at the end of your web session, when you close your web browser.
Geolocation
We use a geolocation function that allows us to detect your geographical position in order to provide you with expertise and content tailored to your regional reality. Your choice will be stored and will remain valid until its set expiry date, unless you delete it before the expiry date. They will be stored for a maximum of 30 days. You can disable this function at any time by clicking on “Disable geolocation” in the “Contact us” section of our website. In this case, you will automatically be located in the Montréal administrative region.
Managing cookies
To manage cookies on our website, you can enable or disable analytics or advertising cookies and experience enhancement at any time using the “Cookies” link at the bottom of the website page or the popup window, whichever applies. Please note that this type of cookie management is specific to the browser and device you are using. If you use a different device or browser on your next visit, the banner asking you to manage your cookies will reappear.
How to manage cookies from your browser
You can turn cookies on or off from your browser at any time. To manage cookies in a specific browser, please see the following pages:
You can also manage general cookie storage by changing your smartphone settings: