Pressure on resources, citizens’ high expectations, and transformation of practices and technologies all present significant challenges for health organizations.

Indeed, organizations in the health and social services network have to contend with a complex environment. They must meet growing needs and juggle care quality and continuity while ensuring administrative thoroughness and financial performance against a backdrop of pressure on resources, and technological and organizational transformation.

These organizations must navigate several core challenges including:

  • budgetary balance and financial performance;
  • access to healthcare and clinical pathway fluidity;
  • clinical and operational performance and work reorganization;
  • responsible integration of artificial intelligence on both clinical and administrative levels;
  • digital transformation and deployment of major systems;
  • workforce planning and a labour shortage;
  • governance, accountability and risk management;
  • team engagement and change management.

Our team, which is experienced in both clinical and management challenges, supports organizations that are seeking tangible and sustainable solutions tailored to their reality.

We work with organizations on developing their strategic plan and turning it into concrete operational objectives. We also provide guidance through developing and supporting the implementation of clinical/administrative projects from design through to deployment in the field.

On an organizational level, we:

  • carry out organizational diagnoses;
  • review the organizational structure;
  • identify transformation initiatives.

On a clinical and operational level, we support projects related to:

  • clinical performance;
  • performance optimization and work redistribution;
  • management optimization through a care pathway.

We review processes and administrative functions in addition to continuous improvement principles (Lean Six Sigma and Kata).

We then enhance performance management through the development and deployment of integrated performance management systems, the design of indicators and dashboards, the deployment of command centres, and workforce and resource planning.

We help organizations to optimize their financial performance and draw up plans for restoring fiscal balance so they can regain stability and create leeway without compromising the quality of care and services.

We offer a wide range of services including the review of financial processes and the finance function structure, support with consolidation and payroll review, and assistance with preparing financial statements and additional accounting support.

We support the integration of artificial intelligence in both clinical and administrative sectors. This includes defining AI strategies, developing roadmaps, and coming up with solutions that enhance both the quality of care and administrative efficiency.

We assist organizations that are reviewing their governance and accountability frameworks. Furthermore, we carry out management audits to clarify roles, strengthen accountability and risk management, and support sound decision-making.

We develop skills required for project management and project portfolio management and we can assist with setting up or optimizing project offices using the appropriate tools (project charter and A3, for example.).

We offer change management support and deliver conferences and workshops as well as strategic planning meetings and retreats on a wide range of topics related to network management and transformation.

The strength of a large firm with the agility of a local team

Our team combines extensive knowledge of the health system with expertise in management, finance, human resources and technology. Several of our professionals have backgrounds in the health sector, which means we truly understand our clients and can offer solutions that reflect their circumstances.

Our approach combines practical knowledge gained over the years and the trust relationships we have built with our clients. This is backed by a large network of multidisciplinary experts. Since we have worked with organizations in the public and private health sectors, we can draw on extensive expertise in clinical and operational performance, financial performance and turnaround, as well as continuous improvement.

Let’s talk about your challenges. Contact our health team now.