Mentoring is about mutual aid, communication and passion, reminds us of Caroline Plourde, our firm’s assurance partner.

For accountants beginning their profession, what’s better than being able to rely, at any time, on the support of one’s colleagues to grow?

In our Rimouski office’s assurance department, every effort is made to ensure that young accountants can quickly develop their talents and take on responsibilities commensurate with their aspirations.

Caroline, you lead a team of about 20 people. How do you train your recruits?

We get them involved in assignments very early on. We make sure we provide them with the right tools and introduce them to clients under the supervision of more experienced colleagues. This way, our recruits become self-sufficient more quickly. We prepare a detailed integration plan for each, provide them with the right training and assign them a mentor, a young professional available to guide them.

Why do you want the young CPAs to be self-sufficient so quickly?

Our office is growing rapidly and our recruits want to contribute to our success from the very beginning. Furthermore, young Gen Y and Gen Z want to have the chance to take up challenges and develop their careers very quickly. This is why it’s so important to help them develop their skills.

How do you help young CPAs grow in their career?

By constantly communicating with our young talents, we take their interests into account. If they wish to specialize in a particular field of expertise or activity sector, we support them in this process. We also encourage them to participate in various working committees and provide training based on where their interests lie. It’s important that each person makes a personal contribution to the team.

What motivates you most about mentoring?

The recruits inspire us and bring new ideas to the table. For me, as a mentor, I like to make the young professionals feel comfortable, help them unlock their full potential and develop their own business network.

Being a CPA at Raymond Chabot Grant Thornton is never boring. Our firm offers you countless ways to make your career evolve.

Depending on their preferences, Chartered Professional Accountants (CPA) may choose to work successively in different areas of expertise, specialize in a particular field or type of clientele, or advance in managerial positions.

Élisabeth Petit, Manager, Talent & Culture, at Raymond Chabot Grant Thornton, explains how CPAs can pursue a career in line with their ambitions within the firm and presents the skills required to succeed.

Beyond professional qualifications, what essential qualities do you look for in a CPA?

One of the most important ones is that this person focus on human relations and customer service. Life skills are essential.

We are looking for passionate, hardworking and meticulous CPAs who like to have fun at work, creative people who propose innovative solutions to our clients that best meet their needs.

CPAs must have a global vision of an organization. They must understand and even anticipate what the client needs to stand out in today’s and tomorrow’s economy. They must be able to collaborate with colleagues from different disciplines.

For example, in entrepreneurial succession cases, various aspects of a company are affected. CPAs and other experts will help develop a succession plan, assess the value of a business, find the right entrepreneur profile for the succession and prepare for a smooth transition. Tax, financial and human aspects are discussed.

So, it’s important to have good team spirit and leadership skills?

Absolutely. But leadership, it’s not necessarily about wanting to lead others. Leadership can also be proposing different ideas to help clients, without actually coordinating the work.

Can you give us some examples of career development opportunities for CPAs at Raymond Chabot Grant Thornton?

There are many possibilities. For example, CPAs may choose to pursue a career in tax, specializing in international tax or commodity taxes, or prefer business valuation.

In assurance, they can opt for risk management or quality management, or even act as a cryptocurrency auditor or get involved in digital transformation projects. CPAs can also manage a team and progress to management positions.

Most of these specialties can be practiced in the hundred or so cities where we have offices in Quebec, Ontario and New Brunswick. And since we are part of the international Grant Thornton group, some of them have the opportunity to work abroad.

Is the CPA’s daily work varied?

Whatever their specialty, our CPAs work with clients in various industries. The CPA’s expertise is therefore continually sought in a variety of ways. However, they may choose to specialize in a specific type of clientele.

How do you help CPAs evolve within the organization?

We have individual development plans. Once a year, we have one-on-one discussions with employees about their ambitions and ways to develop skills in one area or take on other responsibilities in the organization.

I can cite the recent example of a CPA who wanted to move from the assurance service to the M&A service. We supported her decision and contributed to her business valuation training.

There is room for all types of CPAs in our firm, and everyone has the opportunity to develop their talents as they wish.

Would you like to grow and anticipate the trends in your professional field? Our firm offers unparalleled training support.

We give priority attention to talent development by offering numerous development programs to respond to the diverse needs and aspirations of each of our professionals, as well as to changes in the business world.

With its internal and external partners, our training and organizational development team has developed various formulas, such as classroom and online training, personalized career paths, coaching and an experiential laboratory.

Recruit guidance

As soon as we welcome new employees, they receive the necessary training and coaching to integrate well into the firm, as well as to effectively use the technological tools and resources at their disposal.

Professional competencies

Training is regularly offered to experts in various specialties so they can enhance their field of competency and update their knowledge.

Behavioural aptitudes

We offer our employees a series of courses to help them improve their behavioural skills. These courses cover a number of topics that touch on aspects such as interpersonal communication, leadership, entrepreneurship, business development and teamwork.

Managerial development

We provide professionals becoming managers with the tools and coaching they need to effectively manage a team of employees in areas such as contribution management, staff engagement and managerial courage.

Business advisor development

We help our accountants evolve into a broader role as business advisors to our clients. To do so, we provide them with training and support from experienced advisors to perfect their knowledge. In this way, they acquire the necessary background to help entrepreneurs choose the best solutions for the challenges specific to their market and business. Their contribution is crucial in a constantly changing business environment.

Impact Program

This learn-by-doing program is offered to emerging professionals with high potential for advancement. It helps them develop their leadership, vision and relationship network. The Impact program includes several courses with content adapted to different levels of responsibility.

TGV Programme

This program is designed for professionals who are on track to become partners. It includes various courses related to the role and responsibilities of a partner, as well as a mentoring program.

Professional development support

As part of their individual development plan, employees meet once a year to discuss their ambitions and training needs. We encourage our employees to excel. Among other things, we reimburse all or part of certain tuition fees for external courses.

Thanks to Julie Bourdeau, Director of Training and Organizational Development, for her valuable contribution to this article.