In order to support its consultants and successfully pursue its activities, our firm calls upon teams of professionals from multiple fields.
The best talents are invested in developing our expertise and ensuring that our clients’ needs are satisfied. They master the golden rules of marketing, communications, human resources, information technology and finance.
Our firm has 2,600 employees and some 100 offices in Quebec, Ontario and New Brunswick. It provides a variety of professional services to entrepreneurs and organizations of all kinds. We are a large organization with a human scale: our entrepreneurial spirit and decentralized management style foster innovation and initiative.
As a result, all employees work in an inspiring environment that allows them to deploy the full breadth of their know-how and implement best practices that reflect developments in the profession.
Here is an overview of the teams that support our consultants’ work and ensure our firm’s growth.
Talent and Culture
This team includes various specialists to offer all the services needed to support employees in their career with us: recruiting, training and professional development, leadership, HR systems, compensation, etc.
Talent and culture business partners, talent acquisition consultants and collaborators are also present throughout Quebec to assist managers in recruiting, supporting and mobilizing talent.
Marketing, Communications and Business Development
This is another very proactive team that encompasses a wide variety of talent: specialists in internal and external communications, web and social media, public and media relations, marketing, advertising, events and sponsorship.
It also has several business development specialists. In the various regions, the teams accompany professionals in obtaining assignments or support them in areas such as client targeting and sales tools, as well as facilitating various conferences and events. The team surveys and meets with our clients on a regular basis to get their comments in order to optimize our quality service offering and ensure that our clients’ needs are met.
In the business intelligence centre, specialists collect the required strategic information to support our firm’s development and our professionals’ client prospecting efforts: market studies, company profiles, monitoring, etc.
Information Technology (IT)
Our firm has a reputation for providing leading edge technology solutions and platforms to its staff. The IT team is made up of specialists who ensure the development, deployment and proper operation of these tools, and provide all the necessary support to users.
We value teamwork and knowledge-sharing. By being offered a variety of responsibilities within projects covering various fields, employees can develop their skills according to their field of interest. They are strongly encouraged to take advantage of free online technical training offered by the firm on an ongoing basis.
The team’s responsibilities include software support, communication and computer systems infrastructure support, user assistance and cyber security. It also has specialists such as business analysts, developers, IT designers and architects to carry out all projects with technological components, as well as experts in managing technological change.
Finance and Administration
Lastly, our firm has numerous employees to handle all of the financial and administrative aspects of the organization, in areas such as accounting, finance and procurement. The firm recruits Chartered Professional Accountants (CPAs) for its own needs and not only to work with its clients.
We are one of the first firms to integrate cloud computing technology to support the organization’s financial management, which greatly facilitates employee mobility.
Within our firm, skills and talent are valued and put to good use to diligently and actively support local businesses.
Our thanks to Lise Monette, Vice-President, Marketing, Communication and Business Development and Macha Pohu, Vice-President, Talent and Culture, for their invaluable contribution to this article.