Philippe Marceau
Senior Director | CRHA | Human resources consulting

Updated on November 20, 2023

How do you stay competitive on the salary front without going overboard? Here are a few factors to consider when determining your strategy.

Despite what some employers may think, compensation is a major reason for employees to leave an organization. How can you use it as a tool to retain as well as attract employees?

Implement a fair internal salary structure

Some companies, mainly SMEs, have a limited or no appropriate salary structure. It is important to determine the value of the jobs within your company, and not only the value of an individual’s CV or profile. This evaluation, based on objective criteria, will allow you to group jobs with a similar level of responsibility, and then build an appropriate salary scale.

The structure does not have to be complicated. It can simply be a competitive salary scale, tailored for each position. Employees will know their salary can progress over the short and medium term. Being able to see themselves in the future reinforces their loyalty.

Naturally, you need to consider the market. Several public studies and data are available to estimate the competitive salary that should be offered for each position. This applies to operational (labourers, clerks), tactical (supervisors, professionals) and strategic positions (managers, directors) alike. The salary needs to reflect the level of skills required.

Companies that offer profit sharing incentives should make them available equitably to all employees who meet performance objectives.

Enhance direct compensation

Employees want access to benefits that suit their situation, in addition to their salary. This is where employers can be creative without going overboard on salaries.

For example, the company could consider offering:

  • “Workcations”, a mix of work and vacation that allows employees to work from anywhere in the world for a few months every year;
  • Access to a cottage so employees can work in a different environment;
  • A schedule tailored to the employees’ needs (taking equity and the specifics of the job into account);
  • Unlimited vacation;
  • Working remotely (fairly standard now in most businesses);
  • Access to a fitness room, yoga courses, a corporate card to go to a spa;
  • Telemedicine consultations and repayment of health and wellbeing expenses;
  • Onsite daycare;
  • Planned social events;
  • Mass transit cards and free parking;
  • Dry cleaning service to save time;
  • Reimbursement of the cost of training.

Options also include medical and dental insurance, a pension plan (group RRSP, defined benefit or defined contribution plans, VRSP for SMEs) and a personal assistance plan (PAP).

Staying competitive

It is essential to make employees realize, through a total compensation statement, that these benefits are added to their salary and increase its value. For example, an employee earning $60,000 per year may find that they actually earn $72,000 when they add in their benefits.

Inflation should not be the only criterion for a salary increase. It’s a matter of balance. If your salaries are too high, it can put your company in a difficult position when it comes time to purchase equipment or go through a slow period. An excessive increase may have the opposite effect and result in layoffs rather than retaining employees.

Even though the Consumer Price Index (CPI) has varied from 5.1% to 8.1% in Québec in 2022, the Ordre des CRHA has noted that salary increases range from 3.7% to 4.5%. In order to control these increases, which are higher than in the past, some companies are offering two salary revisions per year to react to inflation in real time. Employees appreciate this practice.

Employers need to be aware of the salaries and benefits offered in their industry to make attractive and creative proposals. But opportunities for advancement, company values, employee recognition are also part of the total compensation package and are incentives that should not be underestimated.

08 Nov 2022  |  Written by :

Philippe Marceau is a Human resources expert at Raymond Chabot Grant Thornton.

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To accelerate the transition to a sustainable economy and reduce greenhouse gases (GHGs), it is essential to address transportation. This is what Lion Electric is doing, one truck at a time.

Our firm is pleased to have supported this company through different stages of its development. To find out more about the company and the new economy it represents, we spoke with Patrick Gervais, Vice-President, Marketing and Communications at Lion Electric.

The heavy- and medium-duty truck and bus sector alone accounts for 43% of transportation-related GHG emissions. “Trucks are the most polluting vehicle where we can have an immediate impact. A single truck produces 75 to 100 tonnes of GHGs per year,” says Patrick Gervais.

Fully electric company

Founded in 2008, the company has gone green over time, stepping away from gasoline-powered vehicle production to focus on all-electric Class 5 to Class 8 buses and heavy-duty trucks.

The development of 100% electric school buses started in 2011 and the first vehicles were introduced in 2016. Since 2019, the company no longer produces any diesel vehicles.

With a current order book of 2,300 vehicles, it is clear that this was the right decision. In 2021—the year it went public—Lion Electric delivered 196 vehicles. By June of this year, the first six months of 2022, it had delivered 189 vehicles.

Raymond Chabot Grant Thornton - image
Raymond Chabot Grant Thornton - image

Challenges met with flying colors

To meet its commitments, Lion Electric increased production speed by 72% in one year at its Saint-Jérôme plant, and acquired a 900,000-square-foot facility in Illinois, USA. The company has grown from 115 employees in 2018 to more than 1,300 today, including 350 research and development engineers.

Lion Electric designs, manufactures and assembles several key components of its vehicles: chassis, battery packs, truck cabins and bus bodies.

The company will also be commissioning a battery pack assembly plan in Mirabel by the end of the year, thereby securing its supply.

“With more than 700 vehicles on the road having travelled over 16 million kilometres in North America, Lion Electric has already made a difference for society and the environment,” says Patrick Gervais.

Although heavy electric vehicles are still more expensive than gasoline-powered vehicles at this time, buyers have already achieved significant savings: 80% in energy costs and 60% in maintenance costs.

What are the challenges of electrifying heavy vehicles?

Incentives needed

While there is some discussion about incentives, they are part of the solutions arising from public policy to support the energy transition.

“Financial incentives and regulations are key to accelerating the electrification of transportation, but there is a growing sense of awareness that it is a worthwhile solution,” says Patrick Gervais.

Regulations to control the market

The electrification sector must aim for full supply chain integration and ask the government to regulate tenders to ensure that assembly is done in Canada with Canadian content in order to counteract the competition between industrialized countries.

Lack of charging stations

Electric trucks still do not meet long-distance transportation needs, but the range can be from 250 km for buses to 400 km for trucks.

The availability of charging stations throughout the country is reducing range concerns. Technologies are advancing rapidly, and in a few years, long-distance transportation will become a reality.

Charging time

Lion Electric created LionEnergy to help buyers determine their specific charging needs and manage the charging infrastructure installation to optimize the transition.

Change management

Employees must be open to innovation because the world of electrification is moving fast.

This is a growing industry and Lion Electric is well positioned in this rapidly evolving market to participate in the future challenge of reducing the environmental impact of businesses and people.

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While the re-election of the CAQ government provides some continuity in the approach to Québec’s challenges, several issues remain and will need to be addressed openly and diligently.

Notwithstanding the electoral proposals of the Coalition Avenir Québec and the other political parties during the campaign, some of Raymond Chabot Grant Thornton’s experts briefly share their views on issues that must be taken into consideration for the benefit of Quebecers and Québec’s development.

It should be noted that this is not an exhaustive list of issues. It is simply some of the ones that the firm’s experts consider important.

Economy and public finances

Fiscalité internationale | RCGT

While the first CAQ mandate was significantly affected by the pandemic, the new government will take office in a time of considerable economic uncertainty. Soaring inflation in the last few months, tightening monetary policies by central banks around the world, persistent supply chain problems and geopolitical instability worldwide will lead to a global economic slowdown. In the coming months, Québec will not be able to escape the impact of these phenomena.

In this context, it is essential that the new government take a prudent approach to managing the government’s finances. Quebecers have made significant efforts over the past decade to improve the state of our public finances.

The objective of maintaining a balanced budget should therefore be maintained despite the economic upheavals. Using the Generations Fund to finance new initiatives also seems risky in the current uncertain economic context. The Fund has proven its effectiveness as a tool for managing Québec’s public debt and as a vehicle for intergenerational equity.

Moreover, fighting inflation will be one of the major priorities of the new Québec government in the next few months. Although inflation is expected to slow down in the coming year, its impact will continue to be felt by Québec households and businesses.

In this regard, targeted measures to support those most affected by inflation seem more desirable than general tax measures that could indirectly fuel the rise in prices.

Lastly, in the current context of an aging population and labour shortages, the new government must continue to implement initiatives to promote labour productivity and work incentives.

This is how Quebecers’ standard of living will be maintained in the long term and how we will be able to afford the public services that society needs.

Jean-Philippe Brosseau
Vice President of practice
Management consulting

Education

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In his first speech following his re-election as Premier of Québec, François Legault stated that education will be the government’s priority for its next mandate. To do so, the government will have to work on several fronts simultaneously to set the right conditions for learning and create an environment conducive to effective teaching for current and future students.

A healthy learning environment begins with an adequate infrastructure. The government must continue its commitment to invest heavily to address the backlog of infrastructure maintenance and upkeep. In order to optimize the use of sports and cultural facilities, sharing agreements with municipalities should be accelerated for the benefit of students and communities.

Technological resources, such as advanced data analysis and artificial intelligence, have shown that we can act strategically and quickly to reduce gaps following the pandemic and improve student retention. This means making their use more accessible and driving the pedagogical and organizational transformations required within the school system to ensure that all students are supported as early as possible in their journey.

We also have to optimize the training of teaching and educational support staff. The number of students with special needs is increasing. It is therefore important to have enough specialists in schools and classrooms, such as psychoeducators, and to draw on winning practices from educational research.

After overhauling the governance of school boards to transform them into school service centres during its first mandate, the government must now work to build a pool of quality successors to counter the shortage of managers and teachers in the school network.

Lastly, all Quebecers must have access to quality education that promotes educational success. Recent studies on the fluctuation of graduation rates must become an issue that concerns us all.

Pierre Fortin
Partner
Management consulting

Health

Fiscalité internationale | RCGT

At the end of its first term, the CAQ government outlined its main priorities, raising hopes in many respects. However, how will challenges be addressed and, more importantly, what can the population expect in the coming years?

First, all Quebecers face great difficulties in accessing health and social services. Improving access must be the main objective, and all actions must flow from it.

To achieve this, tangible gains must be made with respect to the prevailing labour shortage, a major obstacle to improvement. This will require a renewed management approach, working conditions that meet the needs of all professionals and workers, and remuneration methods that align with Québec’s financial capacity, while making it possible to mobilize the workforce.

Efficiency gains must also be attained: simplifying, reinventing and strengthening patient pathways, in particular to avoid ERs and hospitalization, enhancing efficiency (using resources fairly and appropriately) and reorganizing administrative and clinical services by making greater use of new technologies and innovations.

In this regard, it will also be necessary to continue the shift towards a data culture that facilitates day-to-day decision-making and complete the revision of the financing method and the network’s digitization.

It will also be necessary to review all players’ areas of expertise to promote complementarity, invest more in public health and prevention, and introduce a financing shift similar to that of some other countries by investing more in front line and home support services and less in hospitalization and housing.

And although we welcome the review of the housing model with seniors’ homes and accreditation of private CHSLDs, the aging population curve indicates that this will not be enough and that we must look ahead now and set clear directions.

This is a collective project that will require making difficult decisions but which should bring us together.

Jonathan Perrier
Senior Director
Management consulting

Tax

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Our firm has raised this issue many times: our tax system is out of step with the current reality.

Over-taxation and red tape are hampering the growth of many organizations.

Québec entrepreneurs are under the greatest tax pressure in the country.

In addition to giving our entrepreneurs and SMEs more breathing room from a tax perspective, tax incentives must be created to better address the labour shortage.

Intended to encourage experienced workers to stay longer in the workforce or return to it, the current Career Extension Tax Credit unfortunately only benefits low-income workers and applies only to negligible amounts.

This 15% tax credit does not currently apply to the first $5,000 of wages or business income earned.

Also, starting at annual earnings of $35,650, it begins to decrease and disappears for those earning more than $65,650 annually, or more than $68,650 if the worker is 65 years of age or older.

If we want to create a real incentive, the tax credit should remain at a rate of 15%, with no reduction, regardless of the individual’s taxable income, and the $5,000 deductible should be abolished.

In addition, a tax shield should be applied if an individual receives Old Age Security or Guaranteed Income Supplement benefits and chooses to work past age 60.

In doing so, the social program benefits paid to the individual would be offset by a refundable tax credit in the event of a reduction or loss of these social programs, up to an eligible annual salary increase of $20,000, for example.

 

Sylvain Gilbert
Partner
Tax

Economic development

Fiscalité internationale | RCGT

Continuing to close the wealth gap with Ontario will remain a priority for the CAQ government. The government’s targets will include increasing business productivity and creating high value-added jobs.

However, the government will have to address the issue of labour shortages, otherwise businesses will lose their competitiveness to foreign competitors or simply move their production facilities elsewhere.

For local businesses, this issue will likely result in a number of them reducing their hours of operation or closing their doors, which will adversely affect the vitality of many regions.

Along with the issue of attracting labour and regionalization, it will be important to prioritize the factors that make it possible to welcome and integrate workers in their living environment.

The availability and accessibility of housing and daycare spaces and effective welcoming mechanisms for newcomers must be among the various ministries’ priorities, starting in the first year of the new mandate.

In terms of digital transformation, it is well known that our businesses are falling behind. To address this issue, ensuring the continuity and predictability of support funds and simplifying existing support programs will be needed across the value chain.

Lastly, the government and all ministries will have to recognize the urgency of taking action to reduce the impact of climate change, or risk leaving a legacy that will last for generations to come.

For example, massive investments in the development of public and active transportation, improving the infrastructure resilience or supporting the decarbonization of the economy will need to be made in the short term in order to have a positive impact in the long term.

Immigration

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First, it would be in the government’s interest to combine immigration and permanent immigration, both in terms of policies and immigration thresholds.

At AURAY, 90% of the temporary foreign workers recruited for Québec SMEs are Francophones. The reason is simple: Québec companies want to make them permanent residents as quickly as possible. This is why we believe that, in addition to the various programs leading to permanent residence, the government should adjust its targets based on the influx of foreign workers who have been in Québec for more than two years and who are beginning the process of obtaining permanent residence.

Businesses also feel that processing times in Québec for both temporary and permanent residence are unfair when compared to the much shorter times in other provinces. AURAY has raised these timelines with the Québec Ministère de l’Immigration, de la Francisation et de l’Intégration on several times, suggesting that the same procedure be implemented as in other provinces for labour market impact assessment (LMIA) requests. T

his would mean no longer requiring that employment contracts be concluded prior to the submission of the LMIA application. This Québec requirement slows down the process by a few months for our businesses that need workers quickly. As for permanent residency for these foreign workers, compared to other provinces, there is a 6- to 18-month difference in processing times in Québec. This further weakens the attractiveness of our companies for foreign workers.

Finally, given the economic outlook suggesting a certain slowdown, the government should quickly consider reopening its Immigrant Entrepreneur Program, which allows the creation or acquisition of businesses in Québec, as well as its Immigrant Investor Program, which allocates funds to Investissement Québec. The latter program supports the growth of our businesses, at no cost to Québec taxpayers.

Marc Audet
President and Chief Executive Officer
AURAY Group
Raymond Chabot Grant Thornton’s immigration division

Cyber security and data governance

In a context where cybercrime inflicts considerable damage to the economy and numerous businesses, implementation of the Act to modernize legislative provisions as regards the protection of personal information (Law 25) to ensure better management of personal information by organizations is an excellent step forward.

However, organizations are challenged by the complexity of the task at hand, as well as the costs involved in both implementing a comprehensive cyber security solution and complying with the provisions of Law 25, including the requirement to have a comprehensive data governance program in place by September 2023. Moreover, the failure to comply with this new law can have significant consequences and presents a major challenge for executives.

In order for companies to successfully make the shift to data protection and, given the cyber security and data governance initiatives required, government support would be appropriate. This financial support for leaders, especially SME leaders, could be in the form of a tax credit or direct assistance (subsidy) to enable them to call upon government-certified external experts to accompany them in these important transformations.

Remember that this law applies to all organizations. Larger organizations have resources available to facilitate their information governance compliance and improve their cyber security posture, while smaller organizations must rely more heavily on specialized and often costly outside resources.

It should be noted that there is currently no government program to fund the implementation of cyber security and data governance tools, two closely related issues. There are, however, some programs that are available only for organizations that wish to comply with rigorous certifications as part of the marketing of application products, as is the case with ISO 27001 or SOC 2.

There is no doubt that seeking to improve the overall data protection and cyber security posture of local businesses will make them more resilient and successful, which will in turn further strengthen the Québec economy.

Guillaume Caron
Chief Executive Officer
VARS – Cyber security
division of Raymond Chabot Grant Thornton

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Vincent Cartier
Partner | CPA | Management consulting

Updated on October 13, 2023

There is every reason to encourage SMEs to include the environment and good governance practices in their risk management strategy. Their long-term survival depends on it.

In the past year, there has been a marked increase in the number of companies reporting on their sustainable development and carbon neutrality initiatives.

Your organization needs to include environmental, social and governance (ESG) criteria in its risk assessment to keep pace with the market, as it faces government regulations and increasing demands from customers and business partners.

The measures your company implements now and the actions it takes will have a positive effect on its continuity, as well as on your performance and competitiveness.

What are the risks for your organization?
How can you reduce the impacts?

What are the risks for your organization?

Climate risks can occur over an extended period and are likely to intensify over time, especially if the global economy experiences a disorderly transition.

They can create financial risks, such as credit, market, insurance and liquidity risks. They can also create strategic, operational and reputational risks. In severe cases, climate risks can threaten the long-term viability of an organization’s business model.

Not all risks are the same. As a first step, you need to determine which ones will affect your operations in the short, medium and long term. Then, in order to reduce their impact, you need to develop a plan to address them in an appropriate and timely manner.

Here is an overview of the different risks that companies, including SMEs, have to deal with. They fall into several categories.

Physical risks

These are financial risks resulting from the:

  • increasing severity and frequency of extreme weather events associated with climate change (i.e., acute physical hazards);
  • gradual long-term changes in climate (i.e., chronic physical hazards);
  • indirect effects of climate change, such as public health impacts (e.g., morbidity and mortality effects).

Transition risks

Transition risks refer to the financial risks associated with the process of adjusting to a low greenhouse gas (GHG) economy. These risks can arise from:

  • Current and future government policies, laws and regulations to limit GHG emissions;
  • Technology advances;
  • Market and customer expectations regarding changes in a low GHG-emission economy.

All levels of government are planning to introduce new ESG legislation and regulations in the near future. North American capital markets authorities will also be strengthening ESG requirements.

For example, the federal government will impose ESG and climate risk disclosure requirements on institutions under its jurisdiction by 2024, which could have an impact on your business.

Accountability risks

Physical and transition risks can also result in accountability risks, such as, the risk of:

  • climate-related claims under liability insurance policies;
  • lawsuits being filed directly against financial institutions for failing to manage climate risks.

How can you reduce the impacts?

The better prepared you are for what’s coming, and what’s already underway, the better your business will be equipped to continue operating. Here are the essential steps to successfully implement effective ESG measures.

Analyze your situation and market

You need to begin by asking yourself the right questions about your industry’s expectations, current regulations and market requirements:

  • Are you feeling pressured by your business partners or competitors?
  • Are you required to report, either legally or to meet investor requirements?
  • Does your customer base or market require a commitment to carbon neutrality?

Determine your frameworks

Determine which frameworks are most appropriate for your business context. What regulations apply to your organization and what requirements do you need to comply with (GCIF framework, CDP standards, SASB standards, etc.)?

Develop your strategy and game plan

Next, you need to assess what your true climate footprint is and how it affects your financial performance and, of course, what offsetting solutions are available.

  • Calculate your organization’s climate impact during production and operations (carbon emissions, water use, waste management, etc.);
  • Verify what physical risks your company faces;
  • Analyze the financial implications (costs, programs, subsidies, etc.).

Develop your game plan by prioritizing short-, medium- and long-term actions.

Track and communicate information

Track performance indicators to verify your action plan’s results and progress. This will allow you to make adjustments along the way. Don’t forget to communicate your strategy and results internally and externally.

Get support

To help you make the right decisions, the assistance of an expert could be useful. This expert can inform you about current regulations and the measures you should take to be in step with your market.

18 Oct 2022  |  Written by :

Vincent Cartier is an Advisory Services expert at Raymond Chabot Grant Thornton. Contact him today.

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